Frequently Asked Questions

Get answers to common questions about Shampoo & Curl.

Most appointments last 60 to 90 minutes depending on hair length, density, extension type, and desired curl tightness. We allocate extra time for delicate sew-ins or added treatments to ensure thorough cleansing, careful handling, and long-lasting styling results.

No. We use extension-safe, sulfate-free formulas and gentle techniques designed to preserve bonds and minimize tension. Proper drying and curl-setting protect the sew-in. If your extensions are fragile, we recommend a consultation so we can adjust products and method for maximum safety.

For sew-ins, we recommend every 2 to 3 weeks to maintain cleanliness, curl shape, and extension health. Frequency depends on activity level, scalp oiliness, and product buildup. We’ll suggest a personalized schedule during your visit to maximize longevity and reduce maintenance between appointments.

Yes. Our stylists are experienced with sew-ins, tape-ins, clip-ins, and bonded extensions. We adjust heat settings, products, and techniques to suit each type, ensuring curls set without compromising bonds or fibers. Bring your extension details for the best customized approach.

No need to wash beforehand — we'll cleanse at the salon using extension-safe products. However, arrive with minimal heavy styling products and detangled hair to speed service. If you’ve applied heavy oils or waxes, mention it so we can adjust treatment time.

Yes. We provide add-ons such as intensive deep conditioning, protein treatments, moisturizing masks, and shine glosses specifically formulated for extensions. Add-ons extend curl life, improve texture, and address dryness — choose during booking or consult your stylist at the appointment for recommendations.